Shipping policy
Shipping Policy
Last Updated: 5 May 2026
Welcome to Smexi.in. We are committed to delivering your orders safely, quickly, and with complete privacy.
---
🚚 Order Processing Time
- All orders are processed within 1–2 business days
- Orders are not shipped on Sundays or public holidays
- Once your order is shipped, you will receive a confirmation message/email
---
📦 Shipping Time
- Estimated delivery time: 3–7 business days across India
- Delivery time may vary depending on your location and courier service
---
💸 Shipping Charges
- Shipping charges (if any) will be displayed at checkout
- We may offer free shipping on selected products or promotions
---
🔒 Discreet Packaging
We ensure 100% discreet packaging:
- No product details are mentioned on the package
- Plain packaging is used to protect your privacy
---
📍 Order Tracking
- Once shipped, tracking details will be shared via SMS/Email/WhatsApp
- You can track your order using the provided tracking link
---
⚠️ Delays
While we try our best to deliver on time, delays may occur due to:
- High order volume
- Courier partner issues
- Unforeseen circumstances (weather, strikes, etc.)
We appreciate your patience in such cases.
---
❗ Incorrect Address
- Please ensure your shipping details are correct
- We are not responsible for delivery issues due to incorrect or incomplete addresses
---
📦 Failed Delivery
If delivery fails due to:
- Customer unavailability
- Incorrect address
The order may not be re-shipped without additional charges.
---
📞 Contact Us
For shipping-related queries, contact us at:
📧 Email: officailsmexi@gmail.com
📱 Phone/WhatsApp: 8920214357
---
By placing an order on Smexi.in, you agree to this Shipping Policy.